Reference

How pgwin138 Handles Your Personal Information

This page tells you exactly what data we collect when you open an account, how we use it, and what rights you have over it. We keep things straightforward — no buried clauses, no vague language about third parties.

Account data kept secureDANA, OVO, GoPay payment data protectedYou can request access or deletionNo data sold to third parties

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct inaccurate records, or raise a concern about how your information is handled, our support team can action it. You can reach us through live chat on the site, by email, or through the in-app help button on mobile. Players in Makassar and across Indonesia can submit requests the same way — there is no separate process by region.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply consistent data-handling practices across every account, whether you deposit via DANA, log in from a desktop or switch devices mid-session. Here is what that looks like in practice across four key areas.

Encryption in Transit and at Rest All data exchanged between your device and our servers is encrypted using SSL. Stored account records, including wallet references for DANA, OVO and GoPay, are held in encrypted form.

Cookie Use and Session Continuity We use cookies to keep your session active when you move between mobile and desktop. You can clear these from your browser at any time, though doing so will log you out of your account.

Data Retention and Deletion Account data is kept for as long as your account is active and for a period after closure as required by applicable rules. You can request deletion of non-essential data by contacting support.

Who Can Access Your Records Only verified support staff can view your account data, and only when handling an active request you have raised. Access is logged internally and reviewed for compliance.

What We Collect and Why We Use It

pgwin138 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, phone number and the payment method you register — whether that is DANA, OVO or GoPay. This information is used to verify your identity, process your deposits and withdrawals, and keep your account secure. We

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also collect technical data such as your device type, browser and IP address to detect unusual login activity and prevent unauthorised access. Transaction records tied to your e-wallet are retained to handle disputes and support queries accurately. We do not collect more data than we need
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for these purposes. If you contact our support team, the conversation log is stored so we can follow up consistently. Cookie data from your sessions helps us remember your preferences and keep your login state active across mobile and desktop. Availability of certain features depends on
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local law and eligible regions. We do not share your personal data with advertisers. Any third-party service provider we work with is bound by the same data-handling standards we apply internally.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data at pgwin138

These are the questions we get asked most often about how your personal information is handled. If yours is not covered here, contact support directly through live chat or email.

We collect your name, email, phone number and the e-wallet you register — DANA, OVO or GoPay. We also log your device type and IP address to secure your account against unauthorised access.

Yes. Payment references tied to DANA, OVO and GoPay are stored in encrypted form. We do not store full wallet credentials — only the reference needed to match transactions to your account.

Yes. Submit a data access request through live chat or email with your registered contact details. We will confirm your identity before sharing any records tied to your account.

Contact support and request account deletion. We will remove non-essential data promptly. Some records must be retained for a period after closure depending on applicable local rules and eligible regions.

No. We do not sell your data or share it with advertisers. Third-party service providers we use — for payments or security — are contractually required to handle your data under the same standards we apply.

Your account data is retained for a set period after closure as required by applicable rules. Once that period passes, personal data is deleted unless there is an open dispute that requires the records to stay.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How pgwin138 Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Account Data

Common Questions About Your Data at pgwin138

01 What personal data does pgwin138 collect when I register?

02 Is my DANA or OVO payment data stored securely?

03 Can I request a copy of the data pgwin138 holds on me?

04 How do I ask pgwin138 to delete my personal data?

05 Does pgwin138 share my data with advertisers or third parties?

06 What happens to my data if I close my account?

Privacy Policy

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